Policy
Terms
Plain-language terms for reading the site, sending a form, and buying a labeled placement. Updated November 10, 2026.
By using The Payoff Letter you agree to these terms. If you are submitting a deal or buying a placement, you are also confirming that you have authority to do that for the lender or company you name.
What this is
The site publishes news, data, and advertising about business-purpose real estate lending. It is not a lender, not a broker, and not a loan buyer. Nothing on the site is an offer of credit, a commitment to purchase a loan, or financial, investment, tax, or legal advice. Rate figures are dated market information from named sources, not a quote.
Sponsored content
Funded spotlights and sponsorships are paid. They are labeled Sponsored. The paying lender is responsible for the accuracy of the figures it approves. We may refuse, edit for clarity, or take down a spotlight. Example pages are fiction, marked Example, and are not offers. The policy is on the about page.
Your submissions
Do not send figures you are not allowed to publish. Do not send someone else's personal information beyond a business contact you are authorized to share. You give us permission to use an approved spotlight in the newsletter and on the site for as long as the placement runs, and in the archive after that unless we agree to take it down.
The archive
Reported issues stay up as a record. If a source changes or we made an error, we will correct the page and note it. We do not promise that a third-party link will keep working.
Limits
The site is provided as is. To the extent the law allows, we are not liable for decisions you make from a story, a rate, or a spotlight, or for loss arising from downtime or a missed issue. Some places do not allow those limits. In those places, the limit is whatever the law still permits.
Law and contact
These terms are governed by applicable United States law. Questions go to hello@payoffletter.com. We may update these terms by posting a new date on this page.